Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

• Name and contact information (email, phone number)
• College affiliation and preferences
• Order history and payment information
• Device information and usage data

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and updates
• Improve our services and user experience
• Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your college canteen to fulfill your orders
• With payment processors to complete transactions
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Secure payment processing
• Regular security audits
• Access controls and authentication

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order history is typically retained for 2 years for accounting and support purposes.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser.

8. Third-Party Services

Our service may integrate with third-party services (payment processors, analytics). These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: