Terms of Service

1. Acceptance of Terms

By accessing and using SkipTheQueue, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

SkipTheQueue is a canteen ordering platform that allows students to order food from their college canteens online. The service includes menu browsing, order placement, payment processing, and order tracking.

3. User Accounts

To use certain features of the service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

4. Ordering and Payment

When placing orders through our platform:

• All prices are subject to change without notice
• Payment must be completed before order processing
• Orders are subject to availability and college canteen policies
• We reserve the right to refuse or cancel orders

5. Cancellation and Refunds

Order cancellation policies vary by college canteen. Generally:

• Orders can only be cancelled before preparation begins
• Refunds are processed according to payment method used
• Contact the canteen directly for immediate cancellation requests

6. User Conduct

You agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Submit false or misleading information
• Harass or abuse other users or staff

7. Intellectual Property

The service and its original content, features, and functionality are owned by SkipTheQueue and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

9. Disclaimers

The service is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Accuracy of menu items or prices
• Availability of specific items
• Delivery times or order completion

10. Limitation of Liability

SkipTheQueue shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

11. Indemnification

You agree to indemnify and hold harmless SkipTheQueue from any claims, damages, or expenses arising from your use of the service or violation of these terms.

12. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including breach of these terms.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of the modified terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these terms, please contact us at: